Installation
Platform-specific setup, Gatekeeper, Windows warnings, and verified files.
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QuillTideGet QuillTidesomething broke?
Okay. Let's fix it.
Pick whatever's closest to your problem. You don't need to know what anything is called on the inside.
Licences & purchase
Checkout, reinstallation, licence activation, and commercial questions.
Check related answers →Import & export
Manuscripts, EPUB, PDF, protected beta copies, and project handoffs.
Check related answers →Feature help
Writing, planning, Reader, book design, Creative, publishing, and marketing.
Check related answers →Accessibility
Focus, readability, keyboard use, and accessibility support.
Check related answers →Bug reports
Tell us the version, your platform, what you did and what happened. “It’s broken” is a vibe, not a bug report.
Check related answers →talk to a person
Email us. Yes, a real person reads it.
For account, purchase, install and bug-report help, head to the contact page.
or the Discord
Come hang out on Discord.
Good for chatting and getting help from other people. Please don't post private manuscripts, licence keys or account details there. It's still the internet.